Terms & Conditions

By creating an account, purchasing a bidding membership, or placing a bid on Auction14, you agree to these Terms & Conditions, the Privacy Policy, and the auction-specific terms shown with each listing. If you do not agree, do not use the service.

Where an auction displays its own terms, fees, timing, or documents, those auction-specific terms control for that auction.

You must be able to enter a binding contract to bid. Keep your sign-in credentials and email account secure; activity under your account is treated as yours. Verify your primary email before bidding.

Auction14 may suspend or restrict an account to protect users, investigate suspected misuse or payment issues, or maintain the service.

Bidding on Auction14 requires an active bidding membership. The membership fee shown before checkout is a ONE-TIME payment. It is not a subscription: there is no renewal, no recurring charge, and no expiry.

THE MEMBERSHIP FEE IS NON-REFUNDABLE. It pays for platform-wide bidding access and is not credited toward a purchase price. Not bidding, not winning, changing your mind, or the withdrawal, cancellation or postponement of a particular auction does not entitle you to a membership refund. Duplicate or erroneous charges and refunds required by law remain subject to review and correction; rights that cannot lawfully be excluded remain unaffected.

After your payment is confirmed, your account is upgraded to an Auction14 Pro account and you may bid in any open auction on the platform, subject to each auction's terms. Membership access may be suspended while a refund, chargeback, duplicate payment, or other payment issue on the membership payment itself is reviewed.

A bid is a binding offer to purchase at the amount you submit. Do not bid unless you are prepared to complete the purchase at that price under the auction's terms.

Auctions may have reserve prices, minimum increments, scheduled or extended end times, and their own documents. A leading bid is not a confirmed result: the winner is confirmed after the auction closes.

The winning bidder must complete buyer verification (including proof of funds) after the auction before the result is confirmed. Failing verification, or failing to complete the purchase, may result in the sale being offered to another bidder and your account being restricted.

Review the property description, photos, occupancy, available documents, auction dates, time zone, starting bid, bid increments, buyer premium and auction-specific terms before bidding opens. Confirm any property-specific deposit, proof-of-funds, purchase agreement and closing requirements with the property team before committing.

Complete independent title, lien, condition, access and financing checks. A starting bid is not an appraisal, reserve price or promise that the seller will accept that amount. Do not enter an occupied property or disturb occupants; arrange authorized access with the property contact.

The auction’s posted schedule and time zone apply. Where the auction rules provide for an extension, late bids can extend the end time; check the live countdown and current rules. A bid is received only when the platform confirms it. If confirmation is uncertain, check your bid status before submitting again.

An auction may have an undisclosed reserve. The highest bid or an ended countdown does not by itself create a completed sale. Results remain subject to the auction terms, seller approval, required buyer verification and execution of the purchase agreement. Properties or auctions may be withdrawn, cancelled or postponed; check the listing for updates.

If selected, respond to the property team, complete buyer verification, supply required proof of funds, sign the purchase agreement and meet the deposit and closing deadlines stated in that property’s documents. Do not assume a financing, inspection or other contingency unless the signed agreement provides one.

Deposit amounts, refundability, default consequences and closing obligations are governed by the applicable auction documents, purchase agreement and law. Failure to complete required steps can result in rejection of the bid, loss of a deposit where those terms permit, or restriction of bidding access. The membership fee is separate from those deposits.

The membership fee does not include, and is separate from, the property purchase price, buyer premiums, deposits, earnest money, taxes, financing costs, inspection costs, legal fees, title and escrow charges, and closing costs. Charges that apply to a specific property are shown with that listing or its auction documents. A percentage buyer premium is calculated on the winning bid and added to it: a $100,000 winning bid with a 5% premium means a $5,000 premium and $105,000 before other costs. The posted property-specific rate controls; 5% is not a platform-wide promise.

Properties are offered as-is, where-is, with all faults, unless an auction's documents state otherwise. Listing details, dates, prices, documents, availability, and auction status may change and may contain errors.

The website does not replace your own independent property, title, lien, occupancy, financing, tax, legal, or professional review. Complete your due diligence before bidding.

Membership payments are processed by Stripe on Stripe-hosted pages; Auction14 does not store your full card details. Membership activates only after server-side payment confirmation.

Initiating a chargeback or dispute on the membership fee suspends bidding access while it is reviewed. Contact support first for any payment question — do not include full card details in a support message.

Do not misuse the website or interfere with other users or auctions.

• Do not impersonate another person or submit information without authority.
• Do not attempt to manipulate bids, auction timing, availability, or another user’s account.
• Do not upload malicious material, probe the service without written authorization, or automate abusive traffic.
• Do not use the service to discriminate or facilitate unlawful conduct.

The service is provided on an as-available basis. Auction14 does not guarantee that any auction will run, that any property will sell, or that you will win any auction, and interruptions or errors may occur.

To the extent permitted by law, Auction14's aggregate liability arising out of the use of the website is limited to the membership fee you paid. Nothing in these terms limits liability that cannot be limited by law.

Auction14 may update these terms. The version and effective date are shown at the top of this page; continued use after an update is acceptance of the updated terms. Material changes to auction mechanics are also reflected in the auction terms you accept before bidding.

Contact Auction14 through the Contact Us page for questions about these terms, your account, or your membership.